Legal

Refund Policy

Last updated: April 24, 2026

1. Subscription

FiSense Premium is billed at $12 USD per month. There are no annual plans or one-time purchase options at this time.

The free tier of FiSense has no cost and is not subject to this policy.

2. Refund Window

We offer a 7-day refund window from the date of your first premium payment. If you are unsatisfied with FiSense Premium within the first 7 days, you may request a full refund with no questions asked.

After 7 days, payments are non-refundable. Refunds are not issued for partial billing periods.

3. How to Request a Refund

To request a refund, email support@fisense.cc within 7 days of your payment with:

  • The email address associated with your FiSense account.
  • The date of your premium purchase.
  • A brief note that you would like a refund.

Refunds are typically processed within 5-10 business days and returned to the original payment method.

4. Cancellation

You may cancel your premium subscription at any time by contacting support@fisense.cc.

Cancellation stops future billing. Your premium access remains active until the end of the current billing period. No partial refunds are issued for unused time after the 7-day window.

After cancellation, your account reverts to the free tier. Your data is not deleted.

5. Exceptions

Refunds may be declined outside the 7-day window in the following cases:

  • Violation of the Terms & Conditions.
  • Fraudulent activity or abuse of the refund process.
  • Repeated refund requests across multiple subscription periods.

6. Contact

For refund requests or billing questions, contact us at support@fisense.cc

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