Refund Policy
Last updated: April 24, 20261. Subscription
FiSense Premium is billed at $12 USD per month. There are no annual plans or one-time purchase options at this time.
The free tier of FiSense has no cost and is not subject to this policy.
2. Refund Window
We offer a 7-day refund window from the date of your first premium payment. If you are unsatisfied with FiSense Premium within the first 7 days, you may request a full refund with no questions asked.
After 7 days, payments are non-refundable. Refunds are not issued for partial billing periods.
3. How to Request a Refund
To request a refund, email support@fisense.cc within 7 days of your payment with:
- The email address associated with your FiSense account.
- The date of your premium purchase.
- A brief note that you would like a refund.
Refunds are typically processed within 5-10 business days and returned to the original payment method.
4. Cancellation
You may cancel your premium subscription at any time by contacting support@fisense.cc.
Cancellation stops future billing. Your premium access remains active until the end of the current billing period. No partial refunds are issued for unused time after the 7-day window.
After cancellation, your account reverts to the free tier. Your data is not deleted.
5. Exceptions
Refunds may be declined outside the 7-day window in the following cases:
- Violation of the Terms & Conditions.
- Fraudulent activity or abuse of the refund process.
- Repeated refund requests across multiple subscription periods.
6. Contact
For refund requests or billing questions, contact us at support@fisense.cc